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Debit Order Collection

The most cost effective money collection service in South Africa

If you would like someone to contact you with more information on this service please fill in the form below. This service is available in South Africa only.
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We specialize in EFTS (Electronic Fund Transfer Services). netcash has developed an online service that allows you to safely send and receive money. The Internet has provided a quantum leap in the way in which payments and money transfers can be executed.

 netcash is fast becoming South Africa’s leading Electronic Fund Transfer Service, providing the most cost effective and technologically advanced service in the market. Extensive research was done into electronic aspects of creating a service that would provide effective mechanisms to process debit orders and payments instructions electronically. Our Debit Order collection service is the first online system of its kind in South Africa.

If you are a business, group, club or association that is required to collect money from customers, members or subscribers on a regular basis, then the netcash service is the most secure, efficient, reliable and cost effective method available to the South Africa.

 debit order collection service
You can now make use of the same powerful collection methods that a select few have enjoyed in the past. With the netcash system you can automatically and electronically debit your clients accounts for your recurring and non-recurring collections as well as eliminate the ongoing expense of accepting payments through the traditional paper and magtape methods. It is an effective alternative to receiving money in cash, by cheque or stop order.

 netcash system
The netcash system is the first internet based system of it’s kind in South Africa. It allows you to capture the required banking information of the customers you wish to debit. The system provides tables with branch codes of all the banks in Southern Africa. We will update this information on a regular basis as the details become available to us from BankServ.

 system access
The system is online which means you can access data via the internet from anywhere at any time. The reduced management cost saving reflects in our pricing structure.

 multi user
The netcash system allows you to have multiple users with varying administration and authorization rights. This way you can keep control over who may add, edit and delete accounts, while other users may authorize transactions.

 data encryption
netcash is one of the safest payment & collection methods available today

 The netcash system is developed with the same demands on security and performance as the sites used for bank services and share trading - using the most modern security technology. Account login, personal details and all financial transactions and banking information are secured using Secure Socket Layer (SSL) technology with high security 128bit encryption, certified by Verisign.

 secure servers
We use multiple layers of security to help protect transaction, user and banking information against unauthorised access from third parties, loss and fraud. Our servers sit behind electronic firewalls and are not directly connected to the Internet. Information is only available to authorised users.

 debit order instruction
netcash will provide you with the required wording for the debit order instruction forms that need to be signed by your customers. We have developed a template driven form generator to simplify this process for you. The netcash service will allow you to debit from banks accounts and all major credit cards.

 account validation
We have developed an advanced validation component, to check and validate account numbers and branch codes. This allows for the accurate capturing of data prior to submitting the Debit Order Batch. This will save you the inconvenience of returned payments and the associated costs. Our aim is to make the processing of debit orders a smoother and more efficient process for all our Merchants.

 processing period
Electronic Fund Transfers may take place from Monday to Friday. Saturdays are allowed for salaries, wages and creditors payments. You will be required to process and authorize a batch 2 (Two) working days prior to the required action (transfer) date.

 import facility
If you are presently capturing the customer information on in-house software packages, then the relevant details can be exported from your financial package or database and sent directly to the netcash server where it will automatically be imported it into our system for validation and batch creation. We have set up various import structures that are compatible to most accounting systems. A sample import file is available on request.

 unpaid entries
Notifications of unpaid entries are provided to you free of charge as part of our extended services. We receive unpaid data information from the Banks in real time. As these are being processed on our system you will be notified immediately by email. Unpaid data is usually available on the same day that the information appears on the bank statement, thus allowing you to keep track of unpaid entries on a daily basis. This data is updated in the Batch file, which you can download at any time to do debit journals. This can be done manually or by importing the file directly into you accounting package.

 export facility
Once a Batch file has been created the Export facility can generate a flat file that you can download. You can use this file to import data into your accounting systems. For further information about the export facility or a sample file, please contact us. Our aim is to make the processing of debit orders a smoother and more efficient facility for all our merchants and we go to great lengths to assist in this regard.

 reports
As part of the netcash system you will receive a comprehensive set of reports that will give you the critical information that you need. Whether you need to look at your customers payment history, or need analyze your future revenue streams based on your collection history, you will have access to comprehensive and analytical reports to do so effectively.

 account audit
netcash is the only service that allows you to access a complete audit of all transactions for every debited account for a period of six months.

 support
We provide free express online and telephonic support during normal working hours from Monday to Friday. If you require any onsite support we reserve the right to levy a charge for the time spent at your offices.

 payments
netcash does not require you to provide upfront guarantee against your Debit Order Batch value. For this reason we make two payments to the merchant. The first payment will be made on the day the debit batch has been actioned.

 requirements
If you are interested in opening a Merchant Account with netcash, simply contact us via email or telephone. We require a completed merchant details form completed in order for us to prepare a merchant service terms agreement.

 no fixed term agreements
There are no lengthy approval times for a Merchant Account. Implementation of the service is done as quickly as it takes to get the required paperwork in place. Our agreement has no fixed timeframes, which allows you to stop using the service at any time. Once you have accepted, signed, and forwarded the required documentation to us, your merchant account will be activated.

 service evaluation
We will provide you with assistance to upload your accounts onto the netcash system and process your first debit order batch to evaluate the service. If you are no satisfied for any reason you may cancel the service without any penalties or cancellation charges.

 money back guarantee
We are so confident about our service, that we will allow you to evaluate our service for 90 days. If you are not 100% satisfied with the netcash service for any reason, we will cancel your agreement and refund your account setup fees. No discussions, no questions, just your complete satisfaction guaranteed.

 final note
We understand that your cash flow and your relationship with your customers are the two most important aspects of your business. This is why we will ensure that your transactions are processed accurately and on time each and every time. And in the event there is a problem, we will be there to provide you with the answers and solutions that your need.

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